Before You Visit

Before You Visit, Here’s Some Essential Information

Save even more time by reserving your spot in line.

To get in, get out, and get well as quickly as possible, use our online form to reserve your spot during open clinic hours.

Benefits of reserving a spot

  • Receive an estimated time.
  • Minimize time spent at the clinic.

Please note: Reserving a spot in line is NOT the same as having a specific appointment time. The time you receive is only an estimate. Reserving a spot in line is as close to an appointment time as you can get.

How reservations work

  • Approximate wait times are shown at the top of the webpage.
  • Spots are assigned in the order of reservation.
  • Spots are reserved only for the current day.
  • You can also reserve a spot at our convenient locations with a shorter estimated wait time.

After submitting your request, you will receive:

  • A confirmation of your spot in line.
  • An estimated time to be seen.
  • A link to complete any required forms.

You will also get a text message confirming your spot in line with a link to follow or cancel your reservation.

What if my preferred location is unavailable?

If there are no reservation spots left at your preferred clinic, you have two options

  1. Reserve a spot at another Thibodaux Regional location
  2. Walk into your preferred clinic and sign in to be seen

Walk in today, day or night.

Reserving a spot in line is not required. You can walk in at any time.

First, if you have an urgent or acute need for medical care, don’t hesitate. It doesn’t matter if you’re an area resident or here on vacation or business. Just come on in.

You don’t need to call or make an appointment. We’re open seven days per week.

We accept most major insurance.

We accept and file your insurance from most major carriers, including:

  • Blue Cross-Blue Shield
  • Aetna
  • Cigna
  • Humana
  • Office of Group Benefits
  • Tricare
  • United Healthcare
  • Verity Healthcare
  • Many others

Don’t see your insurance carrier listed here? Call 985.803.8383 for Thibodaux, 985.709.0136 for Houma, or 985.493.4944 for Gray for a current listing.

Yes, we accept Medicare. Sorry, we don’t accept Medicaid at this time. 

Download and read our Notice of Privacy Practices (HIPAA policy): Privacy Policy

We’re conveniently located.

2031 Audubon Ave
Thibodaux, LA 70301
1411 St Charles St.,
Houma, LA 70360
4218 W Main St
Gray, LA 70359

Do you need urgent care or the emergency room?

  • For life-threatening injuries or conditions, call 911 immediately.
  • For severe injury, illness, or symptoms—or conditions requiring advanced care or specialist physicians—go to the emergency room.
  • For problems that typically require a provider’s care but for which you can’t be seen soon enough, particularly after regular office hours, come on in.
  • For conditions that require care before or after our extended hours and cannot wait, visit the emergency room.

Here’s a simple chart to help you determine if your needs are urgent and not emergent:

'Before You Visit' infographic

Need more info?

Call us at 985.803.8383 for Thibodaux, 985.709.0136 for Houma, or 985.493.4944 for Gray.


Would you like to know more?
Call the location nearest you:

Thibodaux: 985.803.8383
Houma: 985.709.0136
Gray: 985.493.4944


Thibodaux Regional Urgent Care locations:

2031 Audubon Ave., Thibodaux, LA 70301

1411 St Charles St., Houma, LA 70360

4218 W Main St., Gray, LA 70359

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